Home > AI Tools > Glassix AI

Glassix AI

⭐ 4 stars

AI-powered customer support, Unified inbox, and chatbot platform.
Pricing Model: Paid
Share us on:
Facebook
Twitter
LinkedIn
WhatsApp

Glassix is an AI-powered customer support and messaging platform allowing businesses to communicate with their customers via multiple channels and deploy generative AI omnichannel chatbots across various channels.

Features

AI-Powered Unified Inbox:

Glassix offers an AI-powered centralized hub for all customer communications, consolidating messages from various channels like WhatsApp, Apple Messages for Business, social media, email, and SMS into a single, streamlined inbox.

Conversational AI with GPT-4 Integration:

The platform utilizes the advanced capabilities of conversational AI, coupled with the powerful GPT-4 engine, to understand and respond to customer inquiries effectively, providing a more human-like interaction.

Drag-and-Drop (No code) Chatbot Flow Builder:

Users can easily create and customize chatbot flows with an intuitive drag-and-drop interface, enabling quick deployment of automated responses and interactions without the need for extensive coding knowledge.

One-Click Chatbot Deployment:

Glassix allows for seamless deployment of chatbots across various communication channels with just a single click, significantly simplifying the process of setting up automated customer support.

Auto-Suggested Replies:

The platform provides real-time suggestions for replies based on the context of customer interactions, aiding support agents in delivering prompt and accurate responses.

Automatic Tagging of Conversations:

Glassix automatically categorizes and tags conversations, making it easier for support teams to organize, prioritize, and retrieve customer interactions.

One-Click Conversation Summaries:

Users can generate concise summaries of customer conversations with a single click, enabling quick understanding and follow-up on customer issues and requests.

Generative AI Chatbots:

The platform supports the deployment of advanced generative AI chatbots, capable of handling complex and varied customer interactions, ensuring a high level of engagement and satisfaction.

Omnichannel Integration:

Glassix provides a seamless experience across all customer touchpoints, ensuring consistency and quality in customer interactions, whether it’s through messaging apps, social media, or traditional channels like email and SMS.

Pros & Cons

Pros

  • Easy to use and intuitive interface
  • Best pricing and plans for small businesses and startups
  • Supporting 5 languages
  • Outstanding customer support team 24/7

Cons

  • Not many tutorials and documentation about the AI features suite
  • Might be complex for non-technical users to get started
  • Not a lot of one-click integrations – must use their open API to build your own

Pricing & Plans 

  Free   Starter  Growth   Enterprise
  $0   $49   $65    Custom
  • Free trial: Enjoy a 30-day free trial – No CC required!
  • Starter: Get started with as little as 1 user for $49 per user / per month
  • Growth: Get started with as little as 2 users for $65 per user / per month
  • Enterprise: Got a bigger team than 10 users? Need enterprise features, contact us to get a custom offer tailored to your specific needs.
  • Get a 15% discount for an annual subscription for the Starter plan.
  • Get a 20% discount for the annual subscription for the Growth plan.

Promote Glassix AI 📢

Featured your item with our large collection of AI Tool with us.

You should also like it 😍

Gamma AI

⭐ 4 stars

Paid
Gamma can produce decks and papers with a simple request, but you can also upload your files or paste material to offer the AI some context for your presentation.

Ideogram

⭐ 3.5 stars

Freemium
Ideogram is a unique generative AI tool that smoothly combines text into images, making it an effective solution for creating logos, posters, t-shirt designs, stickers, and other graphics.

Adobe Firefly

⭐ 4 stars

Paid
Adobe Firefly can boost creativity by providing new opportunities for people to think, experiment, and realize their ideas. Firefly is unique in that Adobe aims for it to be more than just an AI text-to-image generator.

NovelAI

⭐ 4 stars

Freemium
Write a novel with the help of an AI tool NovelAI by overcoming writer’s block, testing various narrative strands and even conceiving a complete book from scratch.

Have question in your mind? 🧠

Do you want to list your AI Tool in our directory? We listen voice of the customer.